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Documentation
Documentation
Table of contents
API Documentation
- Platform Services API Reference Version 1.23.0
- Platform Services API Reference Version 2.8
- Outbound Lead API 1.0.1
- TransferData Service API Reference
JavaScript APIs
- JavaScript Desktop API Documentation 3.5.1 (HTML)
- JavaScript Browser Phone API Documentation 3.5.0 (HTML)
Legacy APIs
Widgets
OpenCTI Phone Panel and Tools
- LiveOps Voice Advantage User Guide (v1.0.3.1) [formerly the OpenCTI User Guide]
- LiveOps Outbound Advantage User Guide [formerly the Lead Manager Guide]
- Configuring Integration Between Multichannel and Salesforce.com
- Phone Panel for Salesforce Lightning (Managed Package)
- Phone Panel for Salesforce Lightning (Manual Configuration)
- Call Center Definition File (right click to save): SFDC_Call_Center_XML.xml
Note: For information on the LiveOps "Legacy CTI Adapter" for Salesforce see the Legacy Downloads page.
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eg. A bit of hacking I did here: https://github.com/daveiw/fube/blob/master/engine/YouFube-class.py may help others get started using the LLAPI.