Legacy Downloads

Overview

Please note: Both Salesforce.com and LiveOps have stopped development of the "Legacy CTI Adapter" for Salesforce. 

The files below are for legacy use only.

Please refer to the new LiveOps OpenCTI documentation for current products and features.

Legacy SFDC CTI Adapters

SFDC CTI Adapter v3.01.10
SFDC CTI Adapter v4.01.0
SFDC CTI Adapter v4.01.2

• SFDC CTI Adapter v4.01.2 Release Notes

SFDC CTI Adapter v4.01.3

• Salesforce CTI Adapter User Guide (v4.01.3.3)

OpenCTI XML

This file is no longer needed as the contents of this XML are automatically installed using the new Managed Package installer within Salesforce.com

OpenCTI Phone Panel xml file