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Developer Portal

Welcome to the LiveOps Developer Portal!

The LiveOps Developer Portal enables our customers to quickly and easily integrate with our platform. The Developer Portal includes a FAQ, release notes, and the latest documentation for all of our APIs. These features are also available to anyone who is interested in engaging LiveOps.

Welcome to the Contact Center in the Cloud

Extend the power of your LiveOps Contact Center, anywhere in the Cloud. The LiveOps Developer program provides the tools, documentation and support you need to customize the Contact Center experience of both your agents and your customers. Using our API libraries and 3rd party integrations you can:

  • Provide LiveOps Phone Panel controls in your own custom agent desktop.
  • Integrate those same telephony features into leading CRM applications.
  • Exchange call-related data with LiveOps to improve call resolution and provide greater call context for your agents.

Easy, Yet Powerful

Building your Contact Center in the Cloud is easy. LiveOps data access APIs are based on a common service oriented architecture. Desktop integrations using both Javascript and .NET are supported. And pre-built CTI (computer telephony interface) adapters are available for Salesforce™ and other CRM platforms.

Click on a topic below:

 

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Viewing 2 of 2 comments: view all
Nice initiative. I have accessed LiveOps Phone Panel controls in custom agent desktop. I was working on an app for
https://www.ingic.com/california/web-development/

Thanks for making this portal
Posted 02:39, 28 Aug 2017
A Creative and Innovative initiative, the integration of 3rd party API (Application Programming Interface) libraries is a brilliant feature. I have a question that can we integrate a website like Branex.Com that is build uring the PHP programming language to your could-base content center? Edited 18:01, 1 Oct 2017
Posted 17:59, 1 Oct 2017
Viewing 2 of 2 comments: view all
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Last modified
14:39, 17 Mar 2015

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