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This page provides a description of the changes to RMX 1.2.5/Presence Changes are classified as:

  • Bug fix—refers to fixes that have been made to resolve problems in existing features and functions.
  • Enhancement—refers to improvements made to existing features and functions.
  • New feature—refers to new features and functions.

Release date

The update will be released to customers starting January 29, 2016. 

List of updates

Type of Update Description
Enhancement #1

New Real Time Reporting Metrics—RMX 1.2.5 / Presence introduces improved real time reporting metrics as part of a new feed for integration with third-party workforce management systems.

An upcoming release of the Presence server will enable this enhancement for use by customers.

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