This page provides a description of the changes to Platform Services API (PSAPI) version 2.10.1, scheduled for release on October 19, 2015. Changes are classified as:
Type of Update | Description |
New Feature # 1 | Change a call attribute’s default value—You can now make an API call to change the default value of a Call attribute. You can do this from a call flow and modify a routing without having to log into Call Center. |
New Feature # 2 | Set the type of work phone—Using API calls, you can now do the following without logging into Call Center:
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New Feature #3 | Create and edit multiple work phones—You can use an API call to create or edit an agent's second phone when that agent is configured to have a secondary work phone. |