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Call Flow Authoring 2.5.1

Table of contents


This page provides a description of the changes to Call Flow Authoring 2.5.1, which will be deployed on December 19, 2015. Changes are classified as:

  • Bug fix—refers to fixes that have been made to resolve problems in existing functionalities.
  • Enhancement—refers to improvements made to existing functionalities.
  • New feature—refers to new features and functions.

List of updates


Type of Update Description
Bug fix #1

Issue—The estimated wait time (EWT) prompt plays even though EWT is not one of the components of the call flow that is in use. 


Fix—This bug fix corrects the error. The EWT prompt does not play when it is not a component of the call flow currently in use.

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