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Call Center - October 7, 2015

Overview

This page provides a list of changes to Call Center. Changes are classified as:
 

  • Bug fix—refers to fixes that have been made to resolve problems in existing features and functions.

  • Enhancement—refers to improvements made to existing features and functions.

  • New feature—refers to new features and functions.

Release date

The latest version of Call Center will be released to customers on October 7, 2015.

List of updates

 

Type of Update Description
Enhancement # 1

New field added to Call Center Edit Campaign page—A new field, Caller ID Name, has been added to the Campaign Details page in Call Center. This field lets you customize the outbound ANI based on a campaign's configuration.

Note: While this field is available in Call Center, it won't be active until LiveOps releases Call Manager 9.11.1 on November 11, 2015.
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