Call Center - December 15th, 2016

Overview

We are reintroducing Apple QuickTime plugin support into our Call Center as our last update caused major call recording transcription lag. The following features are affected:

• Send feedback on client
• Call Recording
• Call Flow Authoring Audio Library
• Screen Recording
• Call Detail report
• Clear No-webs call listening

We will provide a permanent solution early next year as there are two security vulnerabilities that can enable an attacker to take control of a computer.

Release date

The latest version of Call Center will be released to customers on December 15th, 2016.