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Call Center - April 6, 2018



This page provides a list of changes to Call Center. Changes are classified as:

  • Bug fix—refers to fixes that have been made to resolve problems in existing features and functions.

  • Enhancement—refers to improvements made to existing features and functions.

  • New feature—refers to new features and functions.

Release date 


The latest version of Call Center will be released to customers on April 6, 2018.

List of updates 


Type of Update


Enhancement # 1

Note: Improvements have been made on overall dashboard initialization after configuration updates.

Enhancement # 2

Note: Improvements have been performed on the overall dashboard processing & loading times.

Enhancement # 3 Note: Improvements have been made on data synchronization between the dashboard group and detailed view.
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