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Customer Kickoff Documents
Customer Kickoff Documents
Table of contents
Overview
This page contains all the latest kickoff documents used by the LiveOps Professional Services team for new customer installations.
Files and Documents
- LiveOps® Platform™ Workstation Requirements
- Link to the LiveOps Customer Portal
- Customer Success Training Videos
- Using the LiveOps Customer Portal
- How to Submit a Case in the Customer Portal (YouTube)
- Call Center Setup Checklist (Sept, 2014).doc
- LO SaaS Call Center Implementation Methodology v13.pptx
- Agent Telephony View.pdf
- Call Flow Design Sample.vsd (Visio)
- Call Flow Design Template.vsd (Visio)
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