Home > Help Desk > Knowledge Base > Phone Panel > Troubleshooting > 402 Unknown Client
402 Unknown Client
402 Unknown Client
Table of contents
No headers
Sometimes you'll see the below error in the Debug log, along with numerous instances of connection failure:
locket: ++ Connect failed, message.successful: false; message.failure: undefined; message.error: 402::Unknown client
I found an article on this subject at this URL: https://success.salesforce.com/issues_view?id=a1p30000000T0F0AAK
Apparently the issue is related to proxy servers. Set the browser to not use proxy servers and test.
- © Copyright 2021 Serenova, LLC.