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Download Errors

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Download Errors

Your current settings do not allow this file to be downloaded


This should be remedied by altering the internet security settings on my IE session so that Downloads – File download is enabled.


Clear the cache and logged in a fresh with a new IE session and all was good.


Should anyone have this issue then settings as displayed below should remedy for you.


  • In IE – Tools – Internet options – Security tab – click on custom level button, locate the following and set accordingly (see screen shot below)


  • Once completed get user to clear their cache (on general tab delete browsing history).


  • Once completed get agent to close all IE instances and log in again using a clean IE.


This should solve the problem.


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