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Download Errors

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Download Errors

Your current settings do not allow this file to be downloaded

 

This should be remedied by altering the internet security settings on my IE session so that Downloads – File download is enabled.

 

Clear the cache and logged in a fresh with a new IE session and all was good.

 

Should anyone have this issue then settings as displayed below should remedy for you.

 

  • In IE – Tools – Internet options – Security tab – click on custom level button, locate the following and set accordingly (see screen shot below)

 

  • Once completed get user to clear their cache (on general tab delete browsing history).

 

  • Once completed get agent to close all IE instances and log in again using a clean IE.

 

This should solve the problem.

 

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Last modified
09:56, 14 Sep 2014

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