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Engage Social Reports

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  1. Social Reports

Social Reports

 

  1. Tweets by Tracking Rule Details

This report displays the individual messages returned for any selected ‘tracking rule’ for the date range selected.

Selection criteria are;

Nominate the match value to report on.  This list changes depending on the tracking rule selected

  • Tracking Rule
  • The tracking rule type that is being reported on (Account Mentions, Search Mentions, Keyword Search, Hashtags, Direct Messages)
  • Value
  • The match value that we are tracking and reporting upon
  • Message
  • Click on the  icon to view the details of the message in a separate window
  • Message
  • The short message text for the message being reported on
  • Sent Date
  • The date that the tweet was sent
  • Sender
  • The sender of the tweet
  • Receiver
  • The receiver of the tweet
  • CustomerRef1
  • The applicable Customer Ref1 for this message
  • CustomerRef2
  • The applicable CustomerRef2 for this message
  1. Tweets by Tracking Rule Summary

This report displays the total number of messages returned for any selected ‘tracking rule’ for the date range selected.

 

  • Tracking Rule Type
  • The tracking rule type that is being reported on (Account Mentions, Search Mentions, Keyword Search, Hashtags, Direct Messages)
  • Tracking Rule Value
  • The match value that we are tracking and reporting upon
  • Count
  • The total number of messages applicable to the tracking rule type / tracking rule value displayed

 

 

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