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Engage Admin Reports

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1Admin Reports


  1. System Data By System Data Type

If you site has any system data fields (i.e. Custom Data fields on your customer record where there is a drop down list for agents to select values from) then these lists can now be reported on.

Customers cannot load new system data values but they can now prepare a new file for submitting to their reseller / support person for them to reimport.  When doing so please supply in a csv file format and leave the column headings as they appear when you download the file initially.



  • Item Key
  • Displays the value in the item key field, is often the same as the item value
  • Item Value
  • Displays the value in the item value field, is often the same as the item key
  • Type
  • This is the system data type that the key/value is assigned to
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