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Adding a Twitter Template

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  1. Adding a Twitter Template


Click on the Twitter tab and enter the details of the wording for the template. 



  • Enabled
  • Check the enabled tick box if this template is to be put into use immediately.
  • Characters
  • When you enter the text for your twitter template the characters will count up from 0.  When the maximum number of characters (140) is reached the error, ‘message is too long and will be truncated’ will appear in red but you will be able to continue entering more text.
  • Template Text
  • This is the message that is sent out automatically based on the template rules specified. Template Field names allow data to be automatically inserted from the customer’s details where the channel address/ number only match one customer.
  • Template Text: content can be formatted and managed in the following way.
  • Spell checker
  • Cut, Copy or Paste
  • Undo or Redo
  • Remove formatting


Once completed, click on the ‘Save’ button.  If you have entered > 140 characters your template message text will be truncated;



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