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Custom Reporting Attributes not populating data correctly

Overview

Unable to see custom reporting data within hook type & hook name configured within the Custom Reporting Attribute within call flow.

Resolution

Ensure that you utilize the Value section of the Custom Reporting Attribute Name & Value correctly to determine between String, Boolean or Variable inputs. If you specify manual reporting data input, ensure the name & value are inserted within double quotes. If you do not put the name or value in double quotes, the system will look for a variable saved under the value specified.

 

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