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Agents
Agents
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- Agents are receiving double Queue and Flow names when receiving calls
- Agents continuously hear a clicking sound during calls.
- Agents Only Receive One call and have to log out
- Agents Receive a 11068 Error Code when performing outbound calls
- Agents Receive a 2003 Error Code when opening the Skylight product
- Agents Receive a 4002 Error Code in the Skylight toolbar
- Agents Receive a 7019 Error Code when placing an Outbound or Dialout Call using a PSTN or SIP
- Agents Receive a 7023 Error Code when answering a call
- Agents Receive a 8000 Error Code when opening Skylight
- Agents Receive a 8002 Error Code when returning from lunch or break
- Agents Receive calls on Skylight and not on the desk phone
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