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Agents
Agents
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- Agents are receiving double Queue and Flow names when receiving calls
- Agents continuously hear a clicking sound during calls.
- Agents Only Receive One call and have to log out
- Agents Receive 8000 Error Message when opening Skylight
- Agents Receive a 2003 Error message when opening the Skylight product
- Agents Receive calls on Skylight and not on the desk phone
- Agents Receive error code 7023 when answering a call
- Agents Receive error code 8002 when returning from lunch or break
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