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Performance Based Call Routing
Performance Based Call Routing
Table of contents
User Guide
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- Call and Screen Recording
- Call Flow Authoring
- Call Transfer
- Callback with Voicemail Option
- Campaign Priority
- CFA Expressions
- Changing campaign incoming numbers
- Combined Pools
- Customizing the Transfer Conference number
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- Offers
- Outbound Campaign Dialer StartStop Tab Options
- Outbound Campaign General Tab Options
- Outbound Campaign Telephony Tab Options
- Outbound Campaigns
- Outbound Dialer Types
- Overflow from Expert to General Agents
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