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Changing Your Personal Time Zone

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Changing Your Personal Time Zone

Figure 18-3: My Account Link


Individual users can set their own time zone via the My Accounts page:

  1. Click the My Account link in the Contact Center header
  2. Select the User Preferences tab
  3. Set the user timezone attribute using the drop down menu
  4. Click Save Changes
  • Not all Contact Centers use the My Account page. If you want your users to be able to set their own time zones, you will need to ask your Account Manager to enable the My Account page.
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