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Java Error - Loading Maps Page

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“Java Security” – Java Versions 7 & 8

 

Steps to Resolve Issue:

  1. Navigate to Windows Start Button > All Programs > Java > Configure Java.
  2. In the Java Control Panel, select Security Tab.
  3. Click the “Edit Site List…” button.
  4. Click “Add” Button.
  5. Copy and Paste – Your “/Map.html” Call Center URL into the blank space.
  6. Click “Ok” > Click “Apply” > Click “Ok” again-> Java Console window will close.
  7. Close all open browser sessions and reopen / login to test.
  8. Accept Java certification when opening maps page.
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If you have any questions with this configuration please feel free to reach out to me.

Robert Floersch
rofloersch@liveops.com
5127660451
Posted 15:26, 6 Apr 2016
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